AtlacareFewer no-shows, less admin
Appointment reminder software that cuts no-shows
Automatic confirmations and reminders by email and SMS, so patients turn up and you stop chasing. Email reminders are free on every plan — including the no-card Free plan. Set them once and they send themselves.
Free plan · no card · 20 patients free forever · UK & EU data
What is appointment reminder software?
Appointment reminder software automatically messages patients before their appointment — a confirmation when they book and a reminder a set time before — so fewer people forget and fail to attend. For a clinic, every avoided no-show is a recovered slot and recovered income, which is why reminders are one of the highest-return features in practice software.
Atlacare sends email reminders free on every plan and adds SMS and a second (1-hour) reminder on paid plans. Confirmations and reminders are transactional, so they always send — separate from marketing, which needs consent.
Reminders that run themselves
Booking confirmations
The moment a patient books — online or with you — they get a confirmation email, no manual step.
Email reminders (free)
A 24-hour email reminder is on by default for every clinic, on every plan, because email is free and cuts no-shows most.
SMS reminders
Text reminders on paid plans, drawn from your SMS credit balance — for the patients who ignore email.
Second reminder
Add a 1-hour reminder on higher plans for same-day nudges before the appointment.
Recalls & follow-ups
Bring patients back for review with recalls, so nobody quietly drops out of care between courses.
Consent-aware
Reminders are transactional and always send; marketing messages only reach patients who've opted in — handled automatically.
Built for your profession
Notes, outcome measures and compliance tuned to how each discipline actually works.
Start free, upgrade only if you need to
The Free plan is free forever — one practitioner, 20 patients, no card. Paid plans are billed monthly or annually (two months free on annual).
Free
£0
Solo
£25/mo
Clinic
£49/mo
Practice
£119/mo
Enterprise
Custom
UK & EU data, GDPR by design
- All patient and clinical data stored in EU-region infrastructure — never shipped elsewhere.
- UK GDPR and EU GDPR compliant, with health treated as special-category data.
- Consent tracking, right-to-erasure, data export and a full audit log, built in from day one.
- Import your patient list by CSV from Cliniko, Jane, WriteUpp, Carepatron or Pabau.
Appointment reminders: common questions
Do appointment reminders reduce no-shows?
Yes — reminders are consistently one of the most effective ways to cut no-shows, because most missed appointments are simply forgotten. Atlacare turns a 24-hour email reminder on by default for exactly this reason.
Are email reminders free?
Yes. Email confirmations and reminders are included on every plan, including the Free plan, at no per-message cost.
How do SMS reminders work?
SMS reminders are available on paid plans and use your SMS credit balance. If you run out of credits, SMS pauses but email reminders keep sending.
Do reminders need marketing consent?
No. Appointment confirmations and reminders are transactional messages tied to a booking the patient already made, so they send regardless of marketing consent. Marketing campaigns are separate and only go to patients who opt in.
Can I change the reminder timing and wording?
Yes. Reminder timing and message content are editable, so you can match your clinic's voice and choose how far ahead each reminder goes out.
Stop chasing no-shows
Start free and turn on automatic reminders today — no card, email reminders included.
Start freeNo credit card · 20 patients free forever