Clinic Health
A Practice Health Score across seven areas: retention, revenue, diary utilisation, attendance, growth, clinical outcomes and note completion, with a suggested action for each.
Features
Everything your practice needs
From the first booking to the final invoice, Atlacare handles scheduling, clinical notes, patient communications, billing and compliance in one place.
Built for clinicians
The parts most practice software leaves out.
Profession-native notes
SOAP, DAP, BIRP and ADIME note shells with fields tailored to 17 professions, chosen per practitioner rather than one generic form.
Body chart
Mark pain, tenderness, numbness and referred pain on a front and back anatomical chart, saved with the note.
Outcome measures
Self-scoring ODI, NDI, PSFS and DASH questionnaires and a 0-10 pain score, tracked over time for each patient.
Safeguarding flags
Flag a safeguarding concern on a patient record, with confidential handling and a duty-of-care prompt built in.
Recalls
Set a recall date and reason on any patient and work through a single list of who is due back.
Parent and guardian portal
Give a parent or guardian their own portal sign-in for a child's care, with age-based access rules applied automatically.
Atla Flow automations
Ready-made and custom automations for follow-ups, reminders and patient messages, so routine admin runs itself.
Scheduling & appointments
A diary that fits a real clinic week.
Fewer no-shows, less time on the phone.
Calendar & scheduling
Day, week, month and team views, colour-coded by practitioner or service. Drag an appointment to move it, and Atlacare refuses any booking that would clash.
Recurring appointments
Book a weekly, or every 2, 3 or 4 weeks, series in one go. Clashes and closures are flagged before you confirm, and you can later cancel one session, the rest of the series or all of it.
In-person, home visit, phone & video
Appointment types for in-clinic, home visit, phone and video sessions.
Group sessions & classes
Run classes such as Pilates or rehab groups with a set number of places. Each attendee gets their own appointment, reminders and note, and patients can book places online. On Clinic and Practice plans.
Patient waitlist
When a slot frees up, Atlacare offers it to waiting patients by email and text, and the first to claim it gets the booking. On Clinic and Practice plans.
Online booking
A public booking page for each practice. Patients book directly without calling. Slot reservation prevents double-booking.
Patient self-reschedule
Switch it on and patients can move their own appointment to another free time from their booking link or portal, within the notice and limits you set.
Booking widget for your website
Put your booking page on your own website with one snippet: an inline panel or a "Book now" button, and patients never leave your site. You choose which website addresses may show it. On Clinic and Practice plans.
Calendar sync
Two-way Google Calendar sync on Solo, Clinic and Practice plans: appointments appear in Google with no patient details, and busy times in Google block those slots. A private iCal feed works with Apple Calendar and Outlook. A direct Outlook connection is coming soon.
Public practice page
A web page for your practice with your services, locations and a booking button, on every plan. Set it up in Settings, Public page.
Patient management
One record, ready before they sit down.
History, notes, forms and treatment plans in one place.
Patient records
Full patient profiles: contact details, GP, emergency contacts, referral source, GDPR consent tracking.
Note visibility tiers
Every note is patient-visible, internal staff only, or confidential to the treating practitioner and owner.
Treatment plans
Set the condition, goals and sessions planned, then track sessions completed. Patients see their plan in the portal.
Intake forms
Intake and consent forms from a library of templates, or build your own. On paid plans.
Session packages
Set up packages such as six sessions at a fixed price, add one to a patient and redeem a session at each visit. Atlacare shows how many are left.
Global search
Press Ctrl+K (or Cmd+K) to jump to any patient, appointment, invoice, setting or help article. Search never looks inside clinical notes.
CPD log
Record your CPD activity in one place, ready for your regulator's audit.
Billing & reporting
The money side keeps up.
Invoices in sterling, reports that explain themselves.
Invoicing
Create invoices from appointments, email them to patients and record payments as they come in. Tabs for drafts, overdue and paid, plus a Needs attention view for anything still owed.
Reports
Revenue, appointment volume, cancellation rates and more. Full reports, including daily takings and revenue by practitioner, on Clinic and Practice plans.
Accountant export
Download invoices and payments as CSV files, plus a Xero-ready sales invoice file, with tax-year date presets. On every plan.
Insurance authorisations
Track each insurer's authorisation number and sessions used against sessions authorised. On Clinic and Practice plans.
Communication
Every patient conversation in one place.
Reminders, messages, campaigns and video calls.
Automated reminders
Email reminders on every plan. SMS reminders 24h (and optionally 1h) before: pay as you go at 5p each on Solo, 150/month included on Clinic and 300/month on Practice, then 5p each.
Atla Inbox
Patients message you from their portal on paid plans, and replies arrive in real time with read receipts. Team Inbox for staff conversations on Clinic and Practice plans.
Campaigns
Automated and one-off emails such as recall nudges and newsletters, sent only to patients who gave marketing consent, with unsubscribes handled for you. On Solo, Clinic and Practice plans.
Video consultations
1:1 video calls built in, full screen in the browser with nothing to install. You admit the patient from a private waiting room. Patients join from a secure email link with no login, after a one-time telehealth consent. Write the clinical note during the call. Not recorded, on UK servers (London). Offer video per service so patients can pick "In clinic" or "Video call" when booking online. On paid plans: 5 hours a month on Solo, 15 on Clinic, 40 on Practice, then 2p a minute.
Monthly round-up
Each month the practice owner gets a short email with the month's appointments, new patients and income. It contains no patient names.
Compliance & security
Special category data, handled properly.
UK GDPR as the starting point, not an add-on.
GDPR compliant
Built for UK GDPR. Consent tracking, right to erasure and data export, with patient data encrypted in transit and at rest.
Audit log
Every significant action (patient created, note updated, plan changed) is logged with the user and a timestamp.
Full data export
The account owner can download all the clinic's data as one ZIP (CSV and JSON) at any time, on every plan, Free included.
Two-factor sign-in
Authenticator-app two-factor sign-in for every team member. Sensitive exports ask for your password and two-factor code again first.
Retention rules
Record-retention periods by country, so an erasure request keeps what the law requires and removes the rest.
Dark mode
Switch the clinic app to a dark theme from the header.
Patient portal
Patients log in via magic link to view appointments, shared clinical notes, invoices, forms and their treatment plan, and to message the clinic.
Get started
Ready to streamline your practice?
Start free, no credit card required. Upgrade when you need more.