Atlacare
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Built around BAcC safe-practice record-keeping

Patient management software for acupuncturists

Atlacare brings TCM-SOAP notes, tongue and pulse diagnosis, a point prescription and billing into one secure place, so your case notes meet BAcC expectations without extra admin. Built in the UK, GDPR-compliant, available now.

Free for up to 20 active patients. No card needed.

Example note with fictional patient details
Follow-up · Chloe MartinThu 8 Oct · 12:15 · Tension headaches
Signed
S
Subjective

Tension headaches 3 times a week, worse with stress.

O
Objective

Tongue pale, thin white coat. Pulse wiry.

A
Assessment

Liver Qi stagnation.

P
Plan

LI4, LV3, GB20. Lifestyle advice given. Review in 1 week.

Body chart with marked symptoms
Pain (NRS)5/10
SOAPInternalv1 · locked

Atlacare is patient management software built around how acupuncturists actually record care: a TCM-SOAP note with the ten questions, structured tongue and pulse diagnosis, a pattern differentiation and a structured point prescription, ready before the patient lies down.

  • Acupuncture is not statutorily regulated in the UK; in practice it is governed by the British Acupuncture Council (BAcC) Codes of Professional Conduct and Safe Practice, a PSA Accredited Register (acupuncture.org.uk)

  • The BAcC code requires accurate, comprehensive, contemporaneous and dated case notes, including consent to treatment and relevant medical and family history (acupuncture.org.uk)

  • Needling and premises are also subject to local authority registration under the Local Government (Miscellaneous Provisions) Act 1982 (gov.uk)

A calm treatment room set up for acupuncture

Case notes that meet BAcC expectations

Atlacare is built around the BAcC safe-practice requirements rather than certified by anyone. The default acupuncture note captures what the code asks for, so a BAcC member is compliant by default.

Read the BAcC codes
  • Consent to treatment and to adjunct therapies (moxibustion, cupping, gua sha, electro-acupuncture) is recorded on every note.
  • Single-use disposable needle confirmation and a contraindication check are built into the safety section.
  • Notes are contemporaneous, dated and signed, and lock with a version history so your record is defensible.
  • Relevant medical and family history, including GP details, and the lifestyle advice you gave, are captured as the code requires.
  • All data is encrypted in transit and at rest and handled under UK GDPR, with role-based access and an audit trail of key actions.

Designed for acupuncturists

TCM-SOAP notes

A Western SOAP scaffold with the Traditional Chinese Medicine diagnostics you actually use: the ten questions, tongue and pulse diagnosis, pattern differentiation and treatment principle, all structured rather than free text.

A structured point prescription

Record the points you used from an autocomplete of the most common points, with code, Chinese name, laterality, depth, stimulation and retention time, plus your rationale for the selection.

Tongue and pulse, structured

Body colour, coating and shape for the tongue; rate, quality and position for the pulse. Structured fields make change over a course of treatment obvious, for you and for audit.

Safety and consent, built in

Single-use needle confirmation, a contraindication and caution check, and consent to acupuncture and adjunct therapies on every note, in line with BAcC safe practice.

Everything on one patient record

The clinical detail sits alongside the day-to-day running of the clinic.

  • Online booking with automatic email and SMS reminders to cut no-shows
  • Invoicing and payment tracking, with insurer-ready receipts
  • A patient portal for forms, consent and rebooking without a phone call (Solo and above)
  • Recalls for seasonal or course-of-treatment follow-up

From first consultation to follow-up

  1. Consult and consent

    Take the case history and the ten questions, confirm consent and screen for contraindications, all in the safety and subjective sections of the note.

  2. Diagnose

    Record tongue and pulse findings, reach a TCM pattern differentiation and set the treatment principle.

  3. Treat and prescribe

    Log the point prescription and any adjunct therapies, note the rationale and de qi, and give lifestyle advice.

  4. Follow up

    Each follow-up note records progress since the last session, so progress against the pattern is documented, ready for review or referral.

Frequently asked questions

Does Atlacare use TCM-style notes?

Yes. Acupuncture defaults to a TCM-SOAP note: a Western SOAP scaffold plus structured Traditional Chinese Medicine fields, the ten questions, tongue and pulse diagnosis, pattern differentiation, treatment principle and a point prescription. It is built around BAcC record-keeping rather than certified by anyone.

Can I record the points I used?

Yes. The point prescription field lets you select points from an autocomplete of the most common points, with code and Chinese name, and record laterality, depth, stimulation and retention time, alongside your rationale for the point selection.

Is Atlacare BAcC-compliant?

Atlacare is built around the BAcC Codes of Professional Conduct and Safe Practice: consent, single-use needle confirmation, contraindication checks, contemporaneous dated notes, medical and family history and advice given are all captured by default. Compliance remains your professional responsibility, but the record supports it.

How is my patient data protected?

All data is encrypted in transit and at rest, with role-based access, an audit trail of key actions and nightly backups. Health data is treated as special-category data under UK GDPR, with consent tracking and retention rules. The clinic owner can download patient data as a CSV at any time.

Can I move my records from another system?

Yes. Atlacare imports patients from Cliniko, Jane, WriteUpp, Carepatron and Pabau, and matches your practitioners for you. The import wizard is guided and self-serve, and we can help you with the switch.

Get started

Ready to get started?

Atlacare is live. Start on the free plan with up to 20 active patients, no card needed.