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Why Counsellors Have to Charge VAT When Physiotherapists Do Not

VAT exemption for health services follows statutory registration, not the work you do. Why counselling is standard rated at 20% and physiotherapy is not.

9 min read
Rests on
VATA 1994 Sch 9 Group 7 · VAT Notice 701/57
Last checked
12 August 2026

Counselling and psychotherapy are standard rated for VAT at 20% because BACP, UKCP and BPC are voluntary registers rather than statutory ones, and the health exemption in UK VAT law follows the register a practitioner sits on, not the clinical work they do.

A physiotherapist, an osteopath and an art psychotherapist can all pass £90,000 of turnover and carry on charging exactly what they charged the week before. A counsellor cannot. That is not a quirk of interpretation or something a good accountant can argue away. It is written into the structure of the exemption, and the Treasury has said so on the record.

This is general information, not tax advice. Thresholds and rates change every April.

Why does the exemption follow the register rather than the work?

The exemption sits in Group 7 of Schedule 9 to the Value Added Tax Act 1994, which exempts medical care supplied by a registered health professional. HMRC reads "registered" narrowly and consistently: it means enrolled on a statutory register, one created by statute and maintained by a regulator with legal powers over the title.

That gives you the familiar list. The Health and Care Professions Council covers physiotherapists, occupational therapists, dietitians, podiatrists, paramedics, arts therapists and practitioner psychologists. The General Osteopathic Council covers osteopaths, the General Chiropractic Council chiropractors, and the GMC, GDC and NMC cover doctors, dentists and nurses. Sit on one of those, deliver medical care (services whose principal purpose is protecting, maintaining or restoring health), and your fees are exempt.

BACP, UKCP, BPC and the NCPS are accredited voluntary registers. They are quality-assured by the Professional Standards Authority, they carry real complaints procedures, and they mean something to clients. What they are not is statutory. "Counsellor" and "psychotherapist" are not protected titles. So the exemption does not reach them, and counselling and psychotherapy are standard rated at 20% once turnover crosses the registration threshold.

If you want the general test applied across the allied health professions, that is covered in our guide to whether your practice is VAT exempt. This article is about the one profession the test treats worst.

Has the Treasury ever justified this directly?

Yes, and unusually plainly. Asked in Parliament about VAT on counselling, the then Financial Secretary to the Treasury, Victoria Atkins, answered on 26 June 2023:

"Registered professionals are those who are enrolled or registered on the appropriate statutory register. This includes registered practitioner psychologists, but means the relief does not apply to professionals who do not have statutory registers, such as counsellors and psychotherapists... there are no current plans to make changes to these rules."

Read the full written answer on TheyWorkForYou. It is worth reading because of what it concedes. The government is not arguing that counselling is less clinical, less effective or less like healthcare. It is saying the relief is keyed to a register, counsellors do not have one, and that is the end of it.

Why is a counselling psychologist exempt when a counsellor is not?

Here is where the rule stops being merely awkward.

"Practitioner psychologist" is a title protected by the HCPC, and it has protected specialisms underneath it, one of which is counselling psychologist. A counselling psychologist is therefore a registered health professional and their fees are exempt.

A counsellor with twenty years in practice, a UKCP accreditation and the same client sitting in the same chair for the same fifty minutes is standard rated at 20%.

Two practitioners can share a waiting room, work from overlapping models, treat the same presentations and be reimbursed by the same insurer. One of them charges VAT. The distinguishing factor is not training length, not outcome data, not risk, not supervision. It is which regulator holds the register.

The same logic runs the other way for the arts therapies. Art psychotherapists, dramatherapists and music therapists are HCPC registered, so their sessions are exempt, even though the work is unambiguously talking-therapy adjacent.

PractitionerRegisterVAT on fees
PhysiotherapistHCPC (statutory)Exempt
Practitioner psychologist, incl. counselling psychologistHCPC (statutory)Exempt
Art psychotherapist, dramatherapist, music therapistHCPC (statutory)Exempt
Occupational therapistHCPC (statutory)Exempt
OsteopathGOsC (statutory)Exempt
ChiropractorGCC (statutory)Exempt
CounsellorBACP, NCPS (voluntary, PSA accredited)Standard rated 20%
PsychotherapistUKCP, BPC (voluntary, PSA accredited)Standard rated 20%

Same room, same hour, different tax.

What does 20% actually cost a therapy practice?

The VAT registration threshold is £90,000 of taxable turnover in any rolling twelve months, not in a tax year. You also have to register if you expect to pass it in the next thirty days alone.

At £60 a session, £90,000 is about 1,500 sessions a year. A single full-time therapist will not get near that. A practice with three or four associates billing under one brand will, and often without noticing, because the rolling test creeps up on you mid-year.

At that point there are two options and neither is comfortable.

Pass it on. A £60 session becomes £72. For self-funding clients paying weekly out of taxed income, that is roughly £600 a year on a standard therapy contract, and it is the clients least able to absorb it who drop out first.

Absorb it. Keep the fee at £60 and £10 of every session now belongs to HMRC. On 1,500 sessions that is £15,000 of turnover gone, against a business whose main costs are rent and the therapist's own time.

You can recover input VAT on some costs, but a talking-therapies practice has very little to recover: the largest expense, rent, is usually exempt anyway. If your practice supplies a mix of exempt and standard rated services, you also become partly exempt, which brings its own apportionment calculations and an annual adjustment.

Can supervision by a registered professional make counselling exempt?

Sometimes, and this route is real but frequently misunderstood.

VAT Notice 701/57 and HMRC's internal manual VATHLT2620 allow services provided by an unregistered person to be exempt where they are directly supervised by a registered health professional. The conditions matter:

  • The supervisor must be on a statutory register and take responsibility for the service.
  • Supervision must be direct. There must be no third party standing between the supervisor and the supervised person.
  • Physical presence is not required. HMRC accepts supervision at a distance where the arrangement is genuine.
  • The service still has to be medical care.

For an assistant psychologist, or a counsellor working inside a psychology-led service under a named practitioner psychologist who genuinely carries clinical responsibility, this can be the correct treatment. It is how many NHS-adjacent and multidisciplinary services already operate.

It is not a structure to reach for because you dislike the tax. HMRC says explicitly that it will refuse exemption where a supervisor has been inserted into the arrangement purely to obtain it, and a supervision relationship that exists on paper for VAT purposes but not in your clinical governance is exactly what an inspection is designed to find. If the supervision is real, document it properly. If it is not, do not build it.

Will the rule change?

BACP, UKCP and BPC campaign on this jointly, through a coalition they say speaks for roughly 60,000 therapists, asking for the exemption to be extended to practitioners on PSA-accredited registers. Their position and evidence are published by UKCP.

The argument is straightforward: taxing private mental health provision at 20% while physical health provision goes exempt is hard to defend on health policy grounds. The counter-argument is that HMRC does not want to assess quality itself, and a statutory register is the only bright line it trusts.

Statutory regulation of counselling and psychotherapy has been debated for two decades without arriving. Plan on the current rules: nothing in the Treasury's stated position suggests a change is close.

What to do if you are approaching £90,000

Track turnover on a rolling twelve-month basis, not by tax year. Most practices that register late do so because they were watching the wrong number.

Model both outcomes before you get there. Work out what a 20% uplift does to your specific client mix, and what absorbing it does to your margin. The answer differs sharply between a self-funding practice and one billing EAPs and insurers, who can usually recover the VAT and care far less about it.

Look at whether the practice should be one business or several. Genuinely separate practices with separate clients, finances and control have separate thresholds. Artificially splitting one business to stay under the threshold is disaggregation, and HMRC can direct that the parts be treated as one, retrospectively. Take advice before restructuring, and read our note on choosing between sole trader and limited company, because the VAT question does not follow the legal structure.

Make sure your systems can issue a VAT invoice showing your number, the rate and the VAT amount, from the day you register. Atlacare supports DAP and BIRP note shells, three-tier note visibility and consent tracking, which is the part of running a therapy practice that ought to take more of your attention than the tax does.

Then find an accountant who has handled a therapy practice specifically. The threshold arithmetic is simple. Partial exemption, if you end up with a mixed practice, is not.


This is general information about VAT, not tax advice. Thresholds, rates and HMRC guidance change, typically each April. Take advice on your own circumstances before registering or restructuring.

Sources: Victoria Atkins, written answer, 26 June 2023 · VATHLT2620, HMRC VAT Health manual · VAT Notice 701/57, health professionals · UKCP, VAT exemption for psychotherapy and counselling

Related: Is my practice VAT exempt? · Sole trader or limited company? · What it costs to set up a private practice in year one

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