Clinic Health gives your practice a single Practice Health Score out of 100, backed by seven dimensions and a short list of suggested actions. It's a plain-English read on how the business is doing, updated as you use Atlacare. Find it in the sidebar under Business → Clinic Health. Owners, managers and practitioners can see it; receptionists can't.
The seven dimensions
Your overall score is built from seven measures, each scored out of 100 and colour-coded (green / amber / red). The figure in brackets is each one's full weight in the overall score:
- Retention (27%) — of the patients you saw 30 to 60 days ago, the share who have been back or are booked in since.
- Revenue Health (20%) — payments received against what you invoiced over the last 30 days, plus any overdue invoices.
- Diary Utilisation (16%) — next week's bookings against your estimated capacity.
- Attendance (12%) — completed appointments versus no-shows and cancellations over the last 30 days.
- Note completion (10%) — of the attended sessions that ended between 2 and 32 days ago, the share with a signed (locked) note within 48 hours of the session. Sessions from the last 48 hours aren't counted yet, and imported history is left out. Unsigned notes are listed under Clinical notes → Notes to finish.
- Growth (5%) — new patients in the last 30 days compared with the 30 days before. These are rolling 30-day periods, not calendar months, and imported patients don't count.
- Clinical Outcomes (10%) — patient improvement on the outcome measures you record.
How the weights work
The weights add up to 100%. If a dimension doesn't have enough data yet, it's left out and the others are scaled up so the weights in use still add up to 100%. Each card shows the share of the score it actually carries right now, and the How the score is weighted panel at the bottom of the page lists both the full and the current weights.
Note completion was added in October 2026. Its 10% came proportionally from the other business dimensions, so for a practice that signs notes promptly the overall score barely moves.
Reading the score
The big ring at the top is your overall Practice Health Score. Below it, each dimension shows its score, a short insight, and — where relevant — a suggested action. A dimension that doesn't have enough data yet is shown as "Not yet measurable" in neutral grey rather than being scored red; it unlocks once there's enough activity to measure it fairly.
Acting on it
The page lists Suggested actions drawn from your weakest measurable dimensions, and the top of the page highlights the single biggest opportunity right now. Work through those first — for example, if Retention is low, focus on rebooking recent patients before they lapse. The score refreshes periodically, so improvements show up over the following days.
Why it's different
Most practice software reports raw numbers and leaves you to interpret them. Clinic Health turns them into a prioritised, act-on-it view — so a solo practitioner without a practice manager still knows what to do next.
Want a dimension explained in more depth? Click the Help icon (?) in the top bar and send us a message from the bottom of the help centre.