Your data is yours. Atlacare has a built-in export so you can take a full copy whenever you like — for your own backup, your accountant, or if you ever decide to leave.
Run an export
Go to Settings → Data. The owner can export the organisation's data — patients, appointments, clinical notes, invoices and more — as CSV. There's no exit fee and no ticket to raise; it's a button.
Who can do it
Export is owner-gated (importing is available to managers too). This keeps a full data download in the hands of the account owner, which is the right default for special-category health data.
It's audited
Every export is written to an export audit log with who ran it, when, and how many records — so there's always a record of when data left the system. Each CSV also carries a metadata header noting the export date and source.
Retention still applies
Exporting doesn't change anything about the data still in Atlacare — retention, consent and erasure rules continue to apply to the live records.
Need just one patient's data for a Subject Access Request instead? See exporting everything for one patient.