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Exporting everything for one patient (a SAR)

Respond to a Subject Access Request by exporting all of a single patient's data in one file.

Under UK GDPR, a patient can ask for a copy of all the personal data you hold about them — a Subject Access Request (SAR) — and you must respond, normally within one month. Atlacare gives you a one-click export for exactly this.

Run the export

From the patient's record, use the export / SAR option. Atlacare gathers everything relating to that one patient — profile, appointments, clinical notes, invoices, forms, files and consent history — into a single downloadable file you can review and provide to them.

Before you send it

A few things to check, because a SAR has rules of its own:

  • Third-party data. If a note mentions another identifiable person, you may need to redact that part before disclosing. The export gives you the material; the judgement on redaction is yours.
  • Confidential/safeguarding content. There are narrow grounds to withhold information (e.g. serious-harm risk). Review sensitive notes before releasing.
  • Timing. The clock is one calendar month from the request; keep a record of when it came in.

Keep a record

The export is logged in your audit trail, so you have evidence of what was provided and when — useful if the request is ever queried.


This covers a single patient. To export your whole organisation's data (e.g. leaving, or a backup), see exporting your data.

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Still need a hand?

Email us and a real person will help. For anything about a patient's care, contact your clinic.

Email hello@atlacare.com